A faulty or defective rigid or flexible endoscope can be tiresome. For you and for your patients. In that case, contact Rescope right away. We will make sure that replacement equipment of the highest quality is available for you on loan, free of charge, as soon as possible and, if possible, by the following day. We keep communication lines short, so you can make arrangements with us quickly.
We repair the defective endoscope quickly and professionally in our advanced workplace. You can rely on our experts because they work precisely according to the manufacturer’s product specifications. Exactly how long this takes depends on the nature of the repair.
In most cases, we are able to deliver the repaired endoscope within six to eight working days. We also inform you in advance how long it will take to complete endoscope refurbishments. We arrange with you the collection of any loaned replacement equipment. Furthermore, you receive a six-month guarantee on the repair as standard. That’s the kind of service we stand for.
As soon as we receive your work order, we commence the following steps:
You work on safety continuously. So do we. Endoscopes repaired or refurbished by Rescope conform to the most stringent safety standards. We work in accordance with a number of fixed, carefully defined procedures, set out in a quality-control system. You may check at any time whether we are sticking to this, including afterwards, if necessary. It is partly thanks to this efficient method of working that we are able to offer you competitive rates.